Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIF4104A Mapping and Delivery Guide
Manage change in the rail safety environment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIF4104A - Manage change in the rail safety environment
Description This unit involves the skills and knowledge required to manage change in a rail safety environment and the risks associated with it. Change may be required because of organisational restructuring or the introduction of new equipment, systems or practices.It includes establishing the context for change, developing a risk management strategy, advertising workplace change, implementing the change management strategy and monitoring the outcomes of the change process.Licensing, legislative, regulatory or certification requirements are not applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application People achieving competence in this unit will need to fulfil the applicable commonwealth and state/territory legislation and relevant regulations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish the context for change
  • Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements
  • Key stakeholders are identified and consulted on the proposed change
  • Benchmarking is conducted with other similar organisational/ functional/best practice standards to confirm the preferred methodology for managing the change
  • Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities
  • Overall life-cycle and phases of change are identified
       
Element: Develop risk management strategy
  • Risk assessment is conducted to identify risks and hazards related to the change
  • Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures
  • Responsibility for management of established controls is determined
       
Element: Develop implementation plan
  • Complexity of change is identified and appropriate phases and transition plans are developed
  • Communication strategy is developed in collaboration with key stakeholders
  • Modifications to systems and infrastructure are identified
  • Resources required to implement the change are identified
  • Affected personnel and required training/up skilling is identified
  • Updating of risk registers and other safety documentation is identified
  • Procedures for post implementation monitoring and review are established
  • Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements
       
Element: Communicate workplace change
  • Anticipated change is advertised to appropriate organisational personnel who will be affected by the change
  • Range of strategies is used to foster a positive attitude to the change, especially from the individuals on whom the organisational change will have the most effect
  • Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change
  • Leadership and communication strategies are used to assist others to deal with ambiguity and to adapt to change
       
Element: Implement workplace change
  • Policies, practices and procedures are altered and implemented as required to support the change management strategy
  • Modifications to systems and infrastructure are implemented
  • Required training/up skilling of affected personnel is facilitated
  • Risk registers and other safety documentation are updated to reflect the implemented change
       
Element: Monitor and review change process and outcomes
  • Organisational safety management system is reviewed and revised to reflect the changes
  • Ongoing process are monitored following the implementation of the change to ensure it is meeting organisational requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Assessment must include exercises which demonstrate competent performance of the following in a range of situations:

identifying barriers to change within an organisation

developing a plan to implement a specific change within an organisation

implementing a specific change within an organisation

conducting a review of an implemented change within an organisation

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Change management strategies

Hazard identification

Key factors in the internal and external operating environment

Negotiation processes

Organisational goals, policies and procedures

Relevant legislation, regulations, permit and licence requirements related to changes

Risk management principles

Safety management system

Required skills:

Adapt to any changes in legislation and regulations as they may relate to change management

Communicate effectively with others when managing workplace change

Conduct risk assessments

Consult with stakeholders using appropriate words and language structure to explain complex ideas to different audiences

Interpret and explain complex, formal documents and assist others to apply them in the workplace

Monitor change management strategies

Prepare written advice and reports

Work collaboratively with employees and management when managing anticipated changes in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Changes may apply to:

systems

policies and procedures

equipment

practices

regulatory requirements

External stakeholders may include:

regulators

consultants

operators/maintainers

constructors/manufacturers

statutory bodies

customers/community

Internal stakeholders may include:

board and executives

business managers

consortium partners

employees

Applicable legislation, regulations and codes may include:

relevant legislation and regulations of the commonwealth government and each applicable state/territory regulatory authority

relevant rail industry safe working codes and regulations

relevant state/territory permit regulations and requirements

relevant state/territory occupational health and safety (OH&S) and environmental legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Requirement for change is confirmed through consideration of changes to legislation, business or organisational requirements 
Key stakeholders are identified and consulted on the proposed change 
Benchmarking is conducted with other similar organisational/ functional/best practice standards to confirm the preferred methodology for managing the change 
Specialists and experts are consulted as required to assist in identifying major change requirements or opportunities 
Overall life-cycle and phases of change are identified 
Risk assessment is conducted to identify risks and hazards related to the change 
Identified risks are evaluated and controls are established so far as is reasonably practicable in accordance with organisational policy and procedures 
Responsibility for management of established controls is determined 
Complexity of change is identified and appropriate phases and transition plans are developed 
Communication strategy is developed in collaboration with key stakeholders 
Modifications to systems and infrastructure are identified 
Resources required to implement the change are identified 
Affected personnel and required training/up skilling is identified 
Updating of risk registers and other safety documentation is identified 
Procedures for post implementation monitoring and review are established 
Changes are documented and approval by key stakeholders is obtained in accordance with regulatory and organisational requirements 
Anticipated change is advertised to appropriate organisational personnel who will be affected by the change 
Range of strategies is used to foster a positive attitude to the change, especially from the individuals on whom the organisational change will have the most effect 
Advice is provided to key stakeholders on strategies for effective change management and sensitivity is shown to people’s individual responses to change 
Leadership and communication strategies are used to assist others to deal with ambiguity and to adapt to change 
Policies, practices and procedures are altered and implemented as required to support the change management strategy 
Modifications to systems and infrastructure are implemented 
Required training/up skilling of affected personnel is facilitated 
Risk registers and other safety documentation are updated to reflect the implemented change 
Organisational safety management system is reviewed and revised to reflect the changes 
Ongoing process are monitored following the implementation of the change to ensure it is meeting organisational requirements 

Forms

Assessment Cover Sheet

TLIF4104A - Manage change in the rail safety environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIF4104A - Manage change in the rail safety environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: